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Stockport Business Improvement District – Totally Stockport – News and Information portal

BID Brochure

Following a successful ballot in October 2016, Stockport’s BID is now ‘live’ and will operate in the town centre from 1st April 2017 for a minimum period of 5 years. 

                                                   The BID Brochure Business Plan

The BID Business Plan August 2016

The BID Business Plan August 2016

Please download a copy of the BID’s Original Business Plan 

Businesses within the BID area – please download the BID area map for reference – with an annual rateable value of £10,000+ (as of 2010) will now be in receipt of their BID annual levy bill. This bill / invoice is payable by return to Stockport Metropolitan Borough Council who have been commissioned by Stockport Business Improvement District Limited – the BID company – to collect the BID payments on their behalf.

Please find below links to documents relating to Totally Stockport’s news, projects and events – latest first 

BID Business Bulletin October 2018

In October, Totally Stockport launched The BID Business Bulletin, a monthly publication emailed out to BID lefy payers and member businesses within the BID eve area of Stockport town centre

BID News Bulletin October 2018

BID News Bulletin October 2018

Business Watch October 2018

Business Watch operates in a similar way to Neighbourhood Watch. Totally Stockport is working with our partners at Stockport Council and Greater Manchester  Police – GMP – to reduce criminal activities in the area. Get involved at our monthly meetings, share information and prevent crime.

A separate group – Business Watch Licensee Group – also meets monthly.

Next Business Watch meetings: 
Tuesday 23rd October | 10am | Light cinema
Tuesday 27th November | 10am | Light cinema

Next Business Watch Licensee Group meetings: 
Tuesday 23rd October | 2pm | Totally Stockport BID office, 15 Great Underbank (opposite NatWest bank)
Tuesday 27th November | 2pm | Totally Stockport BID office, 15 Great Underbank (opposite NatWest bank)

Business Watch October 2018

Business Watch October 2018

Stockport Storenet Radio

Town Centre Security is at the top of Totally Stockport’s agenda and providing a more secure and safer town centre for everyone is a priority for your BID team at Totally Stockport.

Security officers, the Business Watch Scheme and Storenet radio are three of the steps we are taking. Totally Stockport are paying 50% of the cost of Storenent Radio and we urge retailers to sign up to the scheme now. 

Download Stockport Storenet Radio information       Storenet Radio Direct Debit form

BID membership form

If you have a business within the BID area and are interested in having your say in what you would like to see happening in the BID area, join Totally Stockport. Please download and complete the form below.

Download the BID membership form

BID Business Survey – June 2018

BID Business Survey

The BID Board and their team at Totally Stockport are committed to work with the BID levy payers and partners to deliver a sustainable, successful and vibrant town centre for everyone. Part of the BID’s remit is to boost new business opportunities, attract more shoppers and encourage increased numbers of visitors who visit more frequently.

But, it is your BID and it is vital that all the BID levy payers are involved too. We need to know what is important to you and have produced the BID Business Survey giving you an opportunity to have your say!

The current five-year BID term comes to an end in March 2022 and consequently we need to confirm with you that the BID is focusing on your requirements. This questionnaire will help us to do this.

This is hugely important; please spare a few minutes of your time to complete it. Naturally all responses will be kept entirely confidential and not shared individually with others.

If you would like to discuss your views and complete the survey form with a member of the Stockport BID team please contact the BID office on 0161 244 9896, or via email at info@totallystockport.co.ukand we will arrange a meeting with you.

BID_Business Survey – Future

BID Levy Payers Update – February 2018 

Looking back at how Totally Stockport is working for you, what we have achieved in our first year and what Totally Stockport has planned to help make your town centre a more attractive location, for everyone.


BID levy Payers Update

Download the BID Payer Update

Statement of Income & Expenditure 2017/18 – March 2018

A report on where and how the BID Levy funds have been allocated in year 1 

Statement of Income & Expenditure 2017/18

Download the Statement of Income & Expenditure 

Customer Services Programmelaunched April 2018

 Customer Service Awards

Customer Service Awards

Customer Services Awards Programme                               

High on Totally Stockport’s priorities is to improve the customer’s experience when they visit Stockport town centre. Great customer service is key to ensuring that your customers have a great experience, whether shopping, doing business, eating and drinking, being pampered or visiting for pleasure.

That is why we are introducing the Totally Stockport Customer Service Awards, to help you and your colleagues consistently deliver excellent customer service. Over a period of four months, we will work with you, to identify what you are great at and, through the provision of FREE workshops, ensure we help you to change good service to great service!

We have recruited Chris Lowe to run the Customer Services Awards on our behalf. Chris is an expert in helping businesses deliver excellent customer service that outwits their competitors, builds customer loyalty and encourages repeat business. Happy customers = healthy profits. 

In the first phase, we are looking to work with 17 businesses. Over a four-month period we are only asking for one day of your time but, during that time, will deliver a whole 4-month programme culminating in a monthly winner, an overall group winner after 4 months and the chance to be crowned the annual Customer Service Award winner!

Remember it costs nothing but could see you make bigger profits. Please contact me for more information: paul.taylor@totallystockport.co.uk or call 0161 244 9896.

For more information – Customer Service Awards Brochure

 

BID Brochure – Totally Stockport – Totally Working for You

Totally Working for You - August 2017

Totally Working for You – August 2017

Totally Working for You – Find out about what the BID team at Totally Stockport and our Steering Groups have been doing for you.

                                                                  Totally Stockport App

The Totally Stockport App

  The Totally Stockport App

Promote your business on the Totally Stockport App. Read about it on the App offers card, send us your offers and we will promote them for you – paul.taylor@totallystockport.co.uk 

Totally Stockport App

Totally Stockport App

                  Letter to BID Levy Payers to accompany Totally Stockport Value Mailer 

Totally Stockport - value from your BID

Totally Stockport – value from your BID

Download your Totally Stockport Value Mailer letter to Bid Levy payers 

                              Meercat Joint Procurement Scheme – saving you money!

Totally Stockport have initiated the Meercat Joint Procurement scheme to save businesses money

Totally Stockport have initiated the Meercat Joint Procurement scheme to save businesses money

Totally Stockport are working with Meercat Associates to save you and your business money by jointly procuring a number of goods and services common to most businesses. From Parking to Print and from the cost of your electricity to mobile communications, by buying through Meercat, we can save you money. Find out more by downloading the Meerkat Brochure

 

January 30th 2018 
– Totally Stockport – keeping you safe with the new Safety Card 

Look out for the NEW Safer Stockport card – coming through your door soon.
A handy list of all the numbers you may need in an emergency

Safer Stockport card

Safer Stockport card

 

Totally Stockport News from the Stockport Express

2017:

01 A Win for town centre businesses – 01 Stockport Express Aug 02
02 Appointment of BID manager
03 Launch of Meercat
04 Totally Stockport Steering Groups
05 Totally Stockport App
06 Totally Stockport magazine issue 2
07 New Business in Stockport 
08 Launch of A Totally BIG Day Out 
09 Destination Stockport 
10 Update on Experience Stockport
11 A Totally Big Day Out
12 Success of a Totally Big Day Out 
13 Totally Working for Business
14 Christmas-is-coming
15 Totally Stock magazine
16 Totally What’s On at Christmas 
17 Stockport Business Watch 
18 Brightest ever Christmas in Stockport 
19 Open the advent doors!
20 Stockport – a view from Orbit 
21 Message from the BID Chairman

2018: 
01 Happy New Year 
02 Plans for 2018
03 Stockport Business Watch meeting
04 Totally Stockport project plans in 2018
05 A new era for Stockport 
06 More bricks, less clicks at Primark
07 The Stockport Makers Market starting in March 2018 
08 Totally Safe and Secure
09 Totally Stockport magazine – Spring issue
10 Stockport’s Customer Experience
11 Security in Stockport Town Centre
12 Customer Service Awards
14 Town Centre Living Summit
15 Totally Stockport Town Centre survey
16 Stockport – a great town for a day out
17 Customer Service Awards take off
18 A Jurassic Day Out
19 Blossoms – Totally Cool to be in Stockport
20 Totally Jurassic Day Out
21 Totally Free Parking
22 The rise of the independents in Stockport
23 Totally Dinosaur Takeover Day
24 BID Business Survey
25 Don’t forget – you can park for free in Stockport town centre
27 Customer Service Award winners
28 Totally Stockport Festival 
29 Customer Service workshops
30 BID Business Survey

 

 

 

 

 

 

 

 

 

 

 

 

 

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