Following a successful ballot in October 2016, Stockport’s BID is now ‘live’ and will operate in the town centre from 1st April 2017 for a minimum period of 5 years.
The BID Brochure Business Plan
Please download a copy of the BID’s Original Business Plan
Businesses within the BID area – please download the BID area map for reference – with an annual rateable value of £10,000+ (as of 2010) will now be in receipt of their BID annual levy bill. This bill / invoice is payable by return to Stockport Metropolitan Borough Council who have been commissioned by Stockport Business Improvement District Limited – the BID company – to collect the BID payments on their behalf.
To help businesses welcome back customers and prepare to reopen safely, Totally Stockport produced a ‘Back to Business’ pack containing floor tape, hand wipes, hand sanitiser, window stickers, posters and an 8 page guide.
The Guide can be downloaded Social Distance_GuideBooklet_A5
Every business must undertake a Risk Assessment prior to opening and be able to demonstrate that it has been carried out in full
Risk Assessment template
An update on BID Activities, a look ahead to 2020 and a review of events in late summer and Autumn 2019
Find what the team at Totally Stockport have been doing to promote your business and the great events and developments taking place to ensure Stockport is a town we can all be proud of:
A detailed Overview of the BID was presented by the Chair – Mike Lamont at the AGM. This included the history of the BID, where, why, how it began and an overview of activities and projects of 2018/19 and plans for 2019/20. A copy of the Slide Show presentation is available
AGM slides (1)
The Following board members stood down, as per the BID governance, and applied for re-election. Biographies available:
The following candidates applied for election to the BID Board. Biographies available:
The Chair collected and counted the votes. Anthony Jones, Stuart Broadbelt, Alan Gent, Karen Barker won the majority of votes and therefore will form part of the new Board. Mike Lamont thanked all candidates for their applications.
Find out how the team at Totally Stockport have been working to support you and your business
Find about Business Matters that effect you. Featuring guest speakers from CBRE and Stockport Council discussing:
Capital Allowances, business rates, business rates relief and how to appeal your assessment
The BID Board are working to deliver the aims and objectives as set out in the original Business Plan, available to view on the Totally Stockport website, covering Customer Experience, Marketing and Business. This is the Statement of income and expenditure 2018/2019
In October, Totally Stockport launched The BID Business Bulletin, a monthly publication emailed out to BID lefy payers and member businesses within the BID eve area of Stockport town centre
BID News Bulletin October 2018
Business Watch operates in a similar way to Neighbourhood Watch. Totally Stockport is working with our partners at Stockport Council and Greater Manchester Police – GMP – to reduce criminal activities in the area. Get involved at our monthly meetings, share information and prevent crime.
A separate group – Business Watch Licensee Group – also meets monthly.
Next Business Watch meetings:
Tuesday 23rd October | 10am | Light cinema
Tuesday 27th November | 10am | Light cinema
Next Business Watch Licensee Group meetings:
Tuesday 23rd October | 2pm | Totally Stockport BID office, 15 Great Underbank (opposite NatWest bank)
Tuesday 27th November | 2pm | Totally Stockport BID office, 15 Great Underbank (opposite NatWest bank)
Town Centre Security is at the top of Totally Stockport’s agenda and providing a more secure and safer town centre for everyone is a priority for your BID team at Totally Stockport.
Security officers, the Business Watch Scheme and Storenet radio are three of the steps we are taking. Totally Stockport are paying 50% of the cost of Storenent Radio and we urge retailers to sign up to the scheme now.
If you have a business within the BID area and are interested in having your say in what you would like to see happening in the BID area, join Totally Stockport. Please download and complete the form below.
The BID Board and their team at Totally Stockport are committed to work with the BID levy payers and partners to deliver a sustainable, successful and vibrant town centre for everyone. Part of the BID’s remit is to boost new business opportunities, attract more shoppers and encourage increased numbers of visitors who visit more frequently.
But, it is your BID and it is vital that all the BID levy payers are involved too. We need to know what is important to you and have produced the BID Business Survey giving you an opportunity to have your say!
The current five-year BID term comes to an end in March 2022 and consequently we need to confirm with you that the BID is focusing on your requirements. This questionnaire will help us to do this.
This is hugely important; please spare a few minutes of your time to complete it. Naturally all responses will be kept entirely confidential and not shared individually with others.
If you would like to discuss your views and complete the survey form with a member of the Stockport BID team please contact the BID office on 0161 244 9896, or via email at firstname.lastname@example.org we will arrange a meeting with you.
Looking back at how Totally Stockport is working for you, what we have achieved in our first year and what Totally Stockport has planned to help make your town centre a more attractive location, for everyone.
A report on where and how the BID Levy funds have been allocated in year 1
Customer Service Awards
High on Totally Stockport’s priorities is to improve the customer’s experience when they visit Stockport town centre. Great customer service is key to ensuring that your customers have a great experience, whether shopping, doing business, eating and drinking, being pampered or visiting for pleasure.
That is why we are introducing the Totally Stockport Customer Service Awards, to help you and your colleagues consistently deliver excellent customer service. Over a period of four months, we will work with you, to identify what you are great at and, through the provision of FREE workshops, ensure we help you to change good service to great service!
We have recruited Chris Lowe to run the Customer Services Awards on our behalf. Chris is an expert in helping businesses deliver excellent customer service that outwits their competitors, builds customer loyalty and encourages repeat business. Happy customers = healthy profits.
In the first phase, we are looking to work with 17 businesses. Over a four-month period we are only asking for one day of your time but, during that time, will deliver a whole 4-month programme culminating in a monthly winner, an overall group winner after 4 months and the chance to be crowned the annual Customer Service Award winner!
Remember it costs nothing but could see you make bigger profits. Please contact me for more information: email@example.com or call 0161 244 9896.
For more information – Customer Service Awards Brochure
Totally Working for You – Find out about what the BID team at Totally Stockport and our Steering Groups have been doing for you.
Totally Stockport App
Letter to BID Levy Payers to accompany Totally Stockport Value Mailer
Meercat Joint Procurement Scheme – saving you money!
Totally Stockport are working with Meercat Associates to save you and your business money by jointly procuring a number of goods and services common to most businesses. From Parking to Print and from the cost of your electricity to mobile communications, by buying through Meercat, we can save you money. Find out more by downloading the Meerkat Brochure
January 30th 2018
– Totally Stockport – keeping you safe with the new Safety Card
Look out for the NEW Safer Stockport card – coming through your door soon.
A handy list of all the numbers you may need in an emergency
01 A Win for town centre businesses – 01 Stockport Express Aug 02
02 Appointment of BID manager
03 Launch of Meercat
04 Totally Stockport Steering Groups
05 Totally Stockport App
06 Totally Stockport magazine issue 2
07 New Business in Stockport
08 Launch of A Totally BIG Day Out
09 Destination Stockport
10 Update on Experience Stockport
11 A Totally Big Day Out
12 Success of a Totally Big Day Out
13 Totally Working for Business
15 Totally Stock magazine
16 Totally What’s On at Christmas
17 Stockport Business Watch
18 Brightest ever Christmas in Stockport
19 Open the advent doors!
20 Stockport – a view from Orbit
21 Message from the BID Chairman
22 Happy New Year
23 Plans for 2018
24 Stockport Business Watch meeting
25 Totally Stockport project plans in 2018
26 A new era for Stockport
27 More bricks, less clicks at Primark
28 The Stockport Makers Market starting in March 2018
29 Totally Safe and Secure
30 Totally Stockport magazine – Spring issue
31 Stockport’s Customer Experience
32 Security in Stockport Town Centre
34 Customer Service Awards
35 Town Centre Living Summit
36 Totally Stockport Town Centre survey
37 Stockport – a great town for a day out
38 Customer Service Awards take off
39 A Jurassic Day Out
40 Blossoms – Totally Cool to be in Stockport
41 Totally Jurassic Day Out
42 Totally Free Parking
43 The rise of the independents in Stockport
44 Totally Dinosaur Takeover Day
45 BID Business Survey
46 Don’t forget – you can park for free in Stockport town centre
47 Customer Service Award winners
48 Totally Stockport Festival
49 Customer Service workshops
50 BID Business Survey
Stockport’s Giant Leap Press Articles
01 Sponsors Leap Forward for Stockport Frogs
02 Artists Call Out for Stockport’s Giant Leap
03 Moor Mag – Stockport’s Giant Leap Frogs
05 pre_launch_article May 2019
07 SMBC Business news
09 Emma Gill MEN
12 General Post_launch release v1
13 Post_launch release – name check
16 Stockport’s Giant Leap Frog Art Trail just got bigger
17 Huge crowds visit Stockport’s first 3
Stockport’s Giant Leap Frog Auction Articles
Total visits this period:
Busiest time of the day:
12.00 – 13.00
Average dwell time:
Average visits per day:
(Provided by March 2021 research)